Microsoft made additional progress toward service recovery, with recovery actions completed across portions of the affected infrastructure in different regions. Traffic is being gradually restored, and they’re seeing improvements in key customer scenarios, including mailbox access and delayed email processing. However, some users may continue to experience intermittent issues.
Microsoft is continuing to work on a fix for this issue.
Posted Nov 12, 2026 - 20:19 GMT
Identified
Microsoft has identified this issue as impacting Office 365 globally. Updates are being provided by Microsoft via their status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect . Our phone representatives do not have additional information on this issue. Thank you for your patience.
Posted Nov 12, 2026 - 19:00 GMT
This incident affects: Email Services (Professional Email with Microsoft 365).