Resolved -
The cPanel patch has been successfully applied to supported and managed systems, and we have re-opened all cPanel and WHM services.
Apr 29, 19:07 BST
Identified -
The patch has been successfully applied to shared web hosting and we have re-opened the appropriate services on shared web hosting.
Apr 29, 06:38 BST
Update -
We have received the appropriate patch from the vendor and are working to ensure it won't disrupt service to websites and other services. As soon as tests pass and we are confident in the patch and the patch has been successfully applied to shared web hosting, we will re-open the appropriate services.
For VPS customers, please follow the guidance below to update to the latest version manually.
Investigating -
Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible.
Resolved -
This issue has been resolved.
Apr 16, 06:59 BST
Investigating -
We are currently investigating an issue causing websites hosted on our Website Builder platform to display a "Not Secure" message. Thank you for your patience.
Apr 13, 20:30 BST
Resolved -
This issue has been resolved.
Apr 15, 23:53 BST
Investigating -
We are currently investigating an issue causing websites on the cPanel Web Hosting platform to be unavailable or latent in all regions.
Apr 15, 16:06 BST