Action Required for Some SSL Certificates

Incident Report for 123 Reg

Update

If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'.

Please complete the required steps found below:
https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095

Customer's can use this to confirm whether their installed certificate needs any additional action:
https://ssltools.secureserver.net/cert-check

Posted Oct 21, 2026 - 20:56 BST

Investigating

If you received an email or SMS from 123 Reg about replacing your SSL certificate, the communication is legitimate and action is required.
Please complete the required steps by Wednesday, October 21 at 8 PM GMT to avoid potential certificate-related downtime. Your current certificate remains secure.

https://www.123-reg.co.uk/help/what-is-the-cpcps-certificate-profile-bug-43095

Customer's can use this to confirm whether their installed certificate needs any additional action:
https://ssltools.secureserver.net/cert-check

Posted Oct 21, 2026 - 13:25 BST

This incident affects: Protect & Secure (SSL Certificates).