Professional Email Server Settings

Incident Report for 123 Reg

Resolved

This issue has been resolved.

Posted Dec 16, 2025 - 12:20 GMT

Update

If you're experiencing connection issues with your email client, please update your settings to use SSL/TLS encryption.
Correct Server Settings

For POP Connections:

Incoming Server (POP): pop.secureserver.net
Port: 995
Encryption Method: SSL/TLS

For IMAP Connections:

Incoming Server (IMAP): imap.secureserver.net
Port: 993
Encryption Method: SSL/TLS

Outgoing Mail (SMTP):

Server Name: smtpout.secureserver.net
Port: 465
Encryption Method: SSL/TLS

Need Help?

For step-by-step instructions on configuring your email client, please visit:
https://www.123-reg.co.uk/help/set-up-professional-email-on-my-phone-and-computer-32292

Posted Dec 15, 2025 - 02:27 GMT

Investigating

Posted Dec 12, 2025 - 14:26 GMT

This incident affected: Email Services (Professional Email).